Terms of Service
Effective date: July 10, 2026.
These Terms of Service (“Terms”) are a binding agreement between OpSynx AI (“OpSynx,” “we,” “us”), operated by Praedium Land Holdings LLC, and the customer entity that subscribes to or uses the OpSynx AI platform (the “Service”). By creating an account, clicking accept, or using the Service, you agree to these Terms on behalf of your organization. If you do not agree, do not use the Service.
1. Definitions
“Customer Data” means data you enter, import, or generate (leads, owner and property records, notes). “Platform Data” means public-record property and sales data we provide. “Users” are the individuals you authorize to access your account.
2. Accounts, roles & security
You are responsible for your login credentials, for all activity under your account, and for provisioning and de-provisioning your Users at role-appropriate access. Notify us promptly of any suspected unauthorized access. Multi-factor authentication is required.
3. License & acceptable use
We grant you a non-exclusive, non-transferable right to use the Service for your internal real-estate acquisition and disposition activity, subject to our Acceptable Use Policy. You are solely responsible for complying with every law applicable to your outreach — including the TCPA, state and federal Do-Not-Call registries, calling-hour restrictions, and consent requirements — and for having a lawful basis to contact any lead. You will not reverse engineer, resell, or sublicense the Service.
4. Platform Data & skip-trace
Platform Data and skip-trace results are provided to help you evaluate deals and are drawn from public records and third-party providers. You may use them only for your own lawful real-estate activity on the underlying property, and may not resell, scrape, or redistribute them unlawfully. We do not warrant the accuracy or completeness of any third-party or public-record data.
5. Third-party services
The Service integrates with third parties (e.g., Land Portal, GoHighLevel, Slack, DigitalOcean, and AI providers). Your use of those services is governed by their terms, and we are not responsible for their acts or omissions.
6. Fees & billing
Setup, subscription, infrastructure passthrough, and usage-based data (skip-trace) fees apply as quoted on your order form. Subscription fees are billed in advance and are non-refundable except as stated in the Refund Policy. Usage-based third-party costs are passed through. Late amounts may accrue interest and result in suspension.
7. No professional advice; estimates only
The Service does not provide legal, financial, tax, appraisal, or investment advice. All valuations, comparable-sales figures, offer ladders, and due-diligence outputs are automated ESTIMATES, not appraisals, guarantees, or a substitute for your own independent verification, title work, survey, and professional counsel. You are responsible for every offer you make.
8. Intellectual property
We and our licensors own the Service, its software, and all improvements. You own your Customer Data. You grant us a limited license to process Customer Data solely to provide and support the Service.
9. Confidentiality
Each party will protect the other’s non-public information with reasonable care and use it only to perform under these Terms.
10. Warranty disclaimer
THE SERVICE AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, consequential, or punitive damages, and our total aggregate liability arising out of the Service is limited to the fees you paid to us in the three (3) months preceding the claim.
12. Indemnification
You will defend and indemnify us against claims arising from your Customer Data, your outreach, or your violation of law or these Terms (including TCPA/Do-Not-Call claims).
13. Term & termination
Either party may terminate per the order form or for material breach not cured within 30 days. On termination we will make your instance and Customer Data available for export, then delete it per the Data Processing Addendum.
14. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules; venue lies in the state or federal courts located in Florida.
15. Changes & contact
We may update these Terms with reasonable notice; continued use constitutes acceptance. Questions: [email protected].