Privacy Policy AI Platform
Draft for review. A starting-point policy generated for the platform. Have a licensed attorney review and finalize it before you rely on it or sell access.

Privacy Policy

Effective date: July 10, 2026.

This Policy explains how OpSynx AI, operated by Praedium Land Holdings LLC, handles information in connection with the Service. For lead and property-owner personal information you upload or generate, you are the data controller and we act as your processor (see the Data Processing & Data-Sharing Addendum).

1. Information we collect

  • Account & team information (name, email, role, authentication data).
  • Customer Data you enter or import — lead, owner, and property records (owner name, address, parcel, notes).
  • Skip-trace results (phone number, line type, and related contact data) returned by our data provider.
  • Usage, device, and diagnostic logs used to operate and secure the Service.

2. How we use information

To provide and operate the Service — underwriting, lead management, disposition, notifications, billing, security, and support. We do not sell your data and do not use Customer Data to train general-purpose AI models.

3. Legal bases

We process information to perform our contract with you, to pursue legitimate interests in operating and securing the Service, and to comply with law.

4. Sharing & sub-processors

We share information only as needed to run the Service, with: Land Portal (skip-trace), GoHighLevel (CRM / lead capture), Slack (notifications), DigitalOcean (hosting), and our AI provider(s). We will give notice before adding a sub-processor.

5. Skip-trace & contact data

Skip-trace outputs are consumer contact information subject to privacy and Do-Not-Call laws. You are responsible for lawful use, including honoring DNC and consent.

6. Retention & security

Customer Data is retained for the life of your account and is exported and then deleted on termination (typically within 30 days) unless law requires retention. We use per-tenant isolation, encryption in transit, access controls, and audit logging.

7. Your rights

Subject to applicable law you may access, correct, export, or delete personal information. For Customer Data we act on your instructions as controller; contact [email protected].

8. Cookies

We use strictly-necessary cookies for authentication and session security; we do not use third-party advertising cookies.

9. Children

The Service is a B2B product not directed to children and not intended for anyone under 18.

10. Changes & contact

We may update this Policy with notice. Questions: [email protected].